APOLLO Insurance Reviews

nek noop

9 months ago

Alina Kaverzina

Thank you very much. This company works very quickly and efficiently. got insurance in a matter of minutes. very grateful, I will recommend you to my friends

9 months ago

Erin Lee Matthias

9 months ago

The Ice Cream Bar

Kim is super quick and very informative. Never a hassle to get ahold of anyone. :)

9 months ago

Cristina Radic

Kim Boucher was awesome! Excellent customer service. Very helpful and efficient. The chat portal makes it easy to get the help I need quickly and offers lots of flexibility to access service.

9 months ago

Mistress Evil

I gave a much more in depth of review of my experience in my last survey

9 months ago

Lori Farias

Easy to get coverage...simple steps and a fast response.

10 months ago

F L

10 months ago

Sarah Groberman

Easy to sign up and affordable

10 months ago

Ehssan Hoorvash

Sure easy to get quotes online and pay them! and it sure used to be great at customer service too. My recent interaction with them was horribly bad. They kept sending weird policy change emails to me for the past week with wrong information (like wrong type of insurance even) + a 20% price hike out of nowhere. I tried to call them thinking it's as easy as before but their new phone system is awful and impossible to get through. The portal they have is also useless and impossible to login too - wants a code that is supposed to be sent to our email and it just never comes. So not able to login there either. The person I talked to finally after 20 minutes waiting was sooo uninterested to even know what the problem was. She just said I am not the person responsible for your policy!! I thought I bought insurance from a company not a person! how should it be my problem ?? I wasn't even claiming anything by the way. At this point I have no trust in Apollo's operation anymore. I will have to change the insurance as soon as possible to save myself from possible disaster. Simple logic : if they are so bad when I am giving them free money imagine how it would be when I actually might need their service. It's very unfortunate because I used to like their customer service a lot and yet it is exactly what they so badly failed at.

10 months ago