APOLLO Insurance Reviews

Alfonso Eleyson Galvez Ramirez

I want to share my experience because it was extremely frustrating. I had my credit card properly set up for automatic payments, yet this insurance company never made a proper attempt to charge it. What’s worse is that they had successfully charged my card twice before, which clearly proves there was nothing wrong with my payment method. To be sure, I contacted my bank, and they confirmed there were no issues at all with my credit card—no blocks, no declined transactions. The problem was entirely on the insurance company’s side and their payment system. While I was on vacation, they only sent two emails and a letter warning about cancellation. There was no real effort to resolve the issue, no proper follow-up, and no genuine attempt to process the payment again. When I returned, I found out my policy had been cancelled, and to make things worse, I was charged a $92 cancellation fee after 21 days. This is completely unacceptable considering the issue was caused by their own system. I also spoke with a supervisor named Celine, and there was absolutely no intention to help or find a solution. The lack of support and accountability was shocking. This is by far the worst insurance company I have ever dealt with. I would not recommend them to anyone.

a day ago

Srinivas Vaddepally

a day ago

George Sanderson

a day ago

Jamie

Super easy painless see how it goes thanks Apollo

3 days ago

Glen Lapointe

It's very simple to apply and it's pretty awesome

3 days ago

Brian Mosychuk

3 days ago

Edna Mabodoko

4 days ago

RPKelly “RPKelly”

Outstanding service, quality of coverage and substantially lower premium price then anywhere else we looked. In addition, all responses to my questions/concerns were responded to very quickly. I would highly recommend.

6 days ago

Pauline Armstrong

6 days ago

Deborah Richards

6 days ago