APOLLO Insurance Reviews

K

Cancelled my policy after payment was TWO DAYS late with no warning of cancellation. Charged a $75 fee for "collections". No one can't point me to where either of these terms are written in any policy. The company is completely ghosting me. Now I don't qualify for new coverage with any other company because of "non-payment". This over a TWENTY-FIVE DOLLAR MONTHLY POLICY. I've been paying on time for over two years now, you would think keeping a reliably paying customer would be less risky for an insurance company- to give them even a remote chance to still make the payment. Clearly this company does not value customer service at all. I have been trying to get anyone to contact me and nothing. Absolutely would not recommend this company. This is the company that by default the property managers who run mine and many other properties in Ontario recommend by default, and I've let them know too how they treat their customers. In these very trying financial times, Apollo wins least understanding company. Avoid, avoid avoid. Judging by their other reviews, non-disclosed polices seem to be their thing. This company needs to be investigated for their business 'practices'.

9 months ago

R W

It was easy to choose APOLLO insurance, the price is reasonable and the coverage is jset set up so you can choose what suits you. 👍👍

9 months ago

Rockwell Arts

Incredibly Easy to setup and get insured. Highly recommend!!

9 months ago

Toshihiro Ibaraki

9 months ago

Kelly Hakizimana

9 months ago

Heather Keefe

Kim was very helpful with my current policy. She helped me quickly and didnt take up alot of my time.

9 months ago

Nick Urs

Was really fast and profesional! Strongly recommended!

9 months ago

Brent Boudreau

10 months ago

SHAURYA RATNA

One of the worst insurance providers in Toronto/Ontario... The claim services are slow. The customer care team is very late to respond and they charge an extra cancellation which isnt disclosed in the documentation but written in fine lines in terms and conditions. I wouldnt suggest taking a Tenant insurance coverage or any type from them in future!

10 months ago

Sarah Ross

Fast, efficient and friendly. Thank you!

10 months ago