APOLLO Insurance Reviews

Aqsa Imran

About 2 weeks back I made a grave mistake of purchasing a rental insurance policy from Apollo Insurance. The policy was for a unit in an apartment in Ottawa. The policy was set to start after one week. Before start of the policy date, the unit number of my apartment in the same building was changed. So, naturally, I sent an email to Apollo insurance to update the unit number in their record and send me the revised policy. More than a week has been passed, despite several reminders, no one has answered any of my email. I have tried both of their sales and service email IDs and even called several times on its helplines. But no one bothered to answer any of my phone call. Yesterday, I planned to visit its office but when I checked its address it is of Vancouver and I am living in Ottawa. It is impossible for me to visit Vancouver for this policy and even if I visit, based on the service level they are providing, I don't this it will help. I hope someone from the Apollo management will spare some time from his precious time and read my message. I'll keep trying through email, helpline and all the online forums that Apollo insurance is using till my problem is resolved. Thanks for the read.

3 years ago

Deepak Pawar

Elysse Pottruff made it easier for me to pick the right options.

3 years ago

Candice Robertson-Shattler

What a great experience! Stacey was so very helpful and professional. I’m so happy I went with Apollo!

3 years ago

OnDemand JobConnections

HAPPY CUSTOMER ALERT!!! Special Thank you to Tara Tolmie for all your help!! Insurance companies need more people like you!!!!!!! I would highly recommend anyone to yo guys. THANK YOU!!!

3 years ago

Dallas Doyle

The account manager handled my issue with finesse, clarity and patience. It didn't feel like I was being rushed along to the next client. More warm and friendly than a business action. Couldn't feel any tension in our conversation. Thumbs up.

3 years ago

Ka Lok Chan

Elysse Pottruff is a positive and helpful advisor. She follow up everything on a timely manner

3 years ago

Dwight Robinson

Kassandra was extremely helpful and I saved considerably on my personal and rental home insurance.

3 years ago

Hemanth

The process of receiving a quote and applying is easy. Tyler has been amazing by answering all the questions. Pricing is very descent and budgetary. Apollo Insurance is definitely recommended.

3 years ago

Weezy H

Bad customer service!! Bought tenant for a place we were moving. Didn't get place, called Apollo, was told someone will call us back no one has. We been told this a few times and no one calls to refund our money!!

3 years ago

Aaron Oke

3 years ago