APOLLO Insurance Reviews

Juna Pun

a year ago

Jeannetty

I felt pressure to commit by the sales rep. I like to do my homework on matters like this especially because I am on a fixed seniors income. I am also a caregiver and experiencing health concerns.

a year ago

Desiree R.

a year ago

kevine ishimwe

a year ago

Sylvester Sarfo

Great and fast service!

a year ago

wael kheshfe

a year ago

Li Lin

The perfect customer support Kathleen asked me to review, so I did. She handled my multiple questions and requests patiently. She provided valuable options for me. She made me trust Apollo’s service much more!

a year ago

Inder Aurora

Hi Tara Tolmie, You demonstrated excellent product knowledge during that call, which helped me feel confident in my tenant's Insurance purchase. Thanks!

a year ago

Chelsea Ezzy

My experience with Apollo was frustrating and disappointing. In signing up there was no mention of the expiry date of the policy and no transparency that the contract was for 12 months. I purchased the insurance with monthly payments thinking the contract was month to month, as my previous insurance had been. I immediately realized my mistake after the contract was emailed to me. I tried reversing it quickly afterwards but was told by customer service that they would be charging a cancellation fee, which was equivalent to 2 months of the insurance. I pleaded with customer service to try and find another solution, but the responses I received were quotes from their policy. There was no willingness from them, to find a reasonable solution, and no empathy. I felt tricked into purchasing this insurance and disappointed with the lack of flexibility and understanding I received from customer service. Apollo insurance seems to care more about their earnings than providing clear and fair services to their clients.

a year ago

jose Cribillero

a year ago