APOLLO Insurance Reviews

Victor Herrera

(Translated by Google) excellent (Original) Exelente

3 years ago

Felipe Morales Magallanes

Got a policy with them and had to cancel it immediately (before the coverage actually started because it was supposed to start the day after) since it didn't have my wife's information, which my landlord also requested. Received an email saying that cancelling involved paying extra, to which I asked for explanations. Never received an answer. I wrote an email to weeks later because the policy hadn't been cancelled, never answered. By now, I have already been charged for two months and when I try to cancel the policy on the page, it says that I have to pay even more to leave! Keep away!

3 years ago

benjamin

Was on the phone Tara, who was absolutely amazing. Not only did she help me with all needs she did so with such a great and warm personality. Excatly how costumer service should be!

3 years ago

Hannah Arnold

Tara was so helpful at comparing other quotes I had received and provided excellent customer service. She was so responsive and super nice and patient on the phone! Highly recommend your services!

3 years ago

bhanu prakash

It’s a pleasant experience with Apollo insurance customer care.they have helped me with all my queries and resolved my issues

3 years ago

Richard Ketchum

Excellent service on my apartment insurance. I filled in some information incorrectly and Kim Boucher straightened the two items out overnight. Thanks

3 years ago

Aziz Latiwala

Charged me a month in advance when getting the policy. Stopped answering my calls when I attempted to cancel. I stopped payments to them and someone reached out to me immediately! Still keep telling me I owe them money for the month I don’t even need the services for and incapable of providing any sound explanation to why they charged me for the extra month and need more money for cancellation now. Sad they are duping people with fake ratings!!!!!

3 years ago

Dayn Hoy

Exceptional customer service and great prices. I recommend Apollo Insurance to everyone I know.

3 years ago

Ashish Nalat

My experience with team Apollo has been great. Kim and team always provided prompt response and resolution to my queries.

3 years ago

Daria Gryshko

My husband and I hired an insurance plan requested by rental agreement. And they made a mistake not including me. Rental company wasn't accepting this insurance contract and we requested from Apollo correct that mistake or cancel the insurance plan. They didn't add me to insurance plan, wasn't answering phone. So we requested cancelation of the plan. Apollo is not canceling it and still charges us.

3 years ago