APOLLO Insurance Reviews

Kévin Lambert

After comparing tenant insurances, my partner and I selected Apollo for an initial quotation. The website was pretty simple and guided us pretty well. Having a few doubts, Jenelle C. contacted us quickly after and she answered all our questions clearly, and guided us through the process. We really appreciated our meeting with her and her professionalism.

2 years ago

Lucas

Used Apollo for rental's insurance; the online application was easy and really simple to follow, team was quick in responding to the quote. Huge shoutout to the IA Harry Ryan who was really attentive to answering my questions and made sure I did not have any doubts (not to mention being patient because I had an issue with the first card I tried to use) 10/10

2 years ago

Aqsa Imran

About 2 weeks back I made a grave mistake of purchasing a rental insurance policy from Apollo Insurance. The policy was for a unit in an apartment in Ottawa. The policy was set to start after one week. Before start of the policy date, the unit number of my apartment in the same building was changed. So, naturally, I sent an email to Apollo insurance to update the unit number in their record and send me the revised policy. More than a week has been passed, despite several reminders, no one has answered any of my email. I have tried both of their sales and service email IDs and even called several times on its helplines. But no one bothered to answer any of my phone call. Yesterday, I planned to visit its office but when I checked its address it is of Vancouver and I am living in Ottawa. It is impossible for me to visit Vancouver for this policy and even if I visit, based on the service level they are providing, I don't this it will help. I hope someone from the Apollo management will spare some time from his precious time and read my message. I'll keep trying through email, helpline and all the online forums that Apollo insurance is using till my problem is resolved. Thanks for the read.

2 years ago

Deepak Pawar

Elysse Pottruff made it easier for me to pick the right options.

2 years ago

Candice Robertson-Shattler

What a great experience! Stacey was so very helpful and professional. I’m so happy I went with Apollo!

2 years ago

Kristina Kelly

After trying multiple insurance agencies and waiting weeks with overpriced quotes I tried using Apollo. The results were incredible. Within minutes Tara Tolmie called me and listened to my needs and found me the perfect package for my new business. There is so much to do when starting a new business and this took a huge weight off of my shoulders. She was kind, professional and fast. I had an insurance policy in less than 30 minutes. I couldn't be happier! Thank you Tara!

2 years ago

OnDemand JobConnections

HAPPY CUSTOMER ALERT!!! Special Thank you to Tara Tolmie for all your help!! Insurance companies need more people like you!!!!!!! I would highly recommend anyone to yo guys. THANK YOU!!!

2 years ago

Dallas Doyle

The account manager handled my issue with finesse, clarity and patience. It didn't feel like I was being rushed along to the next client. More warm and friendly than a business action. Couldn't feel any tension in our conversation. Thumbs up.

2 years ago

Ka Lok Chan

Elysse Pottruff is a positive and helpful advisor. She follow up everything on a timely manner

2 years ago

Neil Thornton

I was able to arrange tenant insurance very easily with the excellent help of their friendly advisor, Jenelle Carto.

2 years ago