The Difference Between APOLLO’s Customer Portal and Broker Portal
In the ever-evolving digital landscape, APOLLO is at the forefront of innovation and convenience in Canadian insurance. This article aims to distinguish between two key facets of APOLLO’s online services: the Customer Portal and the Broker Portal.
Understanding APOLLO’s Customer Portal
APOLLO’s Customer Portal is primarily meant for policyholders — it’s where tenants can access, manage, and modify their tenant insurance policy. It adds a layer of convenience and accessibility for insured tenants and reflects APOLLO’s commitment to customer-focused digital solutions.
Key Features of the Customer Portal
Here are just a few of the things policyholders can do on APOLLO’s Customer Portal:
Ease of Access: Policyholders can quickly access and review their insurance policy details at any time, from anywhere.
Policy Modification: Tenants can effortlessly adjust their coverage based on their evolving needs without needing to call or visit their insurance provider.
Access APOLLO’s Customer Portal for tenants looking to modify their policy here.
To learn more about what you can do on APOLLO’s Customer Portal, read our article How to Modify Your Policy Using APOLLO’s Customer Portal.
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Exploring APOLLO’s Broker Portal
Shifting our attention to APOLLO’s Broker Portal, instead of being customer-centered, this portal is tailored specifically for insurance brokers. The Broker Portal is a comprehensive platform where brokers can bind APOLLO’s insurance products, creating an efficient and user-friendly environment for brokers to serve their clients.
Key Features of the Broker Portal
Insurance Products Binding: The Broker Portal serves as a one-stop-shop for brokers to run quotes and bind APOLLO’s range of insurance products.
Client Management: Brokers can seamlessly manage client accounts, policies, and claims statuses from one central dashboard.
Documentation: Brokers can instantly generate and retrieve policy documents, saving time and reducing paper wastage.
Access APOLLO’s Broker Portal here.
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Overview
Overall, the primary difference between the two portals lies in their user targets. APOLLO’s Customer Portal is meant for tenants who want to manage and modify their insurance policies without intermediary intervention. On the other hand, the Broker Portal is a specialized platform where brokers can bind APOLLO’s insurance products and ensure their clients are adequately protected.
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Originally published June 30, 2023, updated April 30, 2024
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