
Written by Simon Edmonds, reviewed by Marco Andolfatto
Water damage can wreak havoc on an apartment. Whether it’s an isolated puddle, or a fully drenched floor, the immediate and ongoing impact of a flooded living space can have long-lasting effects. For renters in particular, finding yourself in this kind of situation could put you in a difficult position.
Whether it’s because your home is no longer somewhere you can live, or a hefty repair bill which your landlord asks you to pay, water damage is something which can leave you financially vulnerable. Fortunately, tenant insurance helps you manage events like this.
Almost all tenant insurance policies include some kind of coverage related to water. But how and what might be covered will depend on the provider. In this guide, we’re going to explain what kinds of water damage are normally covered by tenant insurance, as well as what you can do to financially protect yourself further.
Water damage insurance will usually only apply to factors that start inside your home, which are both sudden and accidental. That means anything where the source of the flood or damage began directly within your apartment without warning. All of the following are things which will normally be included as part of basic coverage:
Burst or leaky pipes. If a pipe bursts and water damages your belongings, tenant insurance should make sure you’re covered. While it’s your landlord’s responsibility to pay for the repair of pipes, you should also regularly check them for drips in order to catch a problem as early as possible.
Toilet overflows. A blockage or malfunction with a toilet should also be covered – although your claim might be denied if the overflow occurred after you spotted an issue, which you didn’t report to your landlord. Keep a record of any damage you spot, as well as when you reported it, and any repairs which were carried out.
Malfunctioning appliances. If items like dishwashers, water heaters, or washing machines malfunction and pump water into your home, tenant insurance should again be able to cover you. Appliances which haven’t been maintained or are in a state of disrepair might not see you claim successfully, so be sure to again request maintenance (and keep a record of this) as soon as you notice any issues.
Firefighting residue. If a fire breaks out in your home, firefighting efforts will see your home flooded with water as part of dowsing the flames. While you won’t be covered for the water damage itself, you could be for the loss of belongings as a result of the fire.
Water damage with external points of origin usually require an enhanced level of coverage as part of a tenant insurance policy. Add-ons which you might want to consider for more rounded coverage are things like:
Sewer backups. A backed-up sewer line is beyond your control, but it also won’t be covered by most basic tenant insurance policies. You’ll need to add enhanced water coverage in order to be financially protected if this kind of incident happens.
Flooding from natural events. Heavy rainfall, rapidly melting snow, and rivers overflowing their banks can all lead to flooding in your home. These are all instances where enhanced coverage is again likely to be needed.
Flooding from leaky roofs. Leaking eavestroughs and roofs can quickly damage your home, but might be another factor which isn’t covered by a basic policy. If you notice anything like this happening, let your landlord know immediately.
These won’t always be a guarantee, so be sure to check on a provider-by-provider basis. At APOLLO, we allow you to add sewer backups and general flood protection to your policy, as part of our enhanced water coverage protection.
Sometimes, no matter what your level of coverage, not everything can be financially protected. Some of the chief offenders are:
Plumbing repair costs. Tenant insurance won’t pay for repairing a plumbing system, or whatever else might be the cause of a leak. The good news is that this is likely to be the responsibility of your landlord – assuming you reported the issue as soon as you noticed it.
Intentional damage. Just as with any kind of claim, you won’t be successful if the damage caused was done on purpose. Tenant insurance exists to help people with damages or injuries which happened accidentally.
Wear and Tear. Gradual deterioration of your rental unit over time – such as slow leaks from aging pipes or fixtures – is generally not covered by tenant's insurance. Because this type of damage is considered a maintenance issue rather than a sudden, accidental event, claims arising from it are typically denied. Promptly reporting any signs of deterioration to your landlord is the best way to avoid being caught in this gap.
Mold. If mold has grown as a result of a long-term exposure which you didn’t tell your landlord about, you might also not be covered. Only mold which develops suddenly from a covered peril might be approved during a claims process.
If you are unfortunate enough to see your home flood as a result of a covered peril, your tenant insurance policy can help you in more ways than one. What’s more, your landlord's own insurance will also come into play to help with some repair costs.
Insurance factor | How it applies during a flood |
Additional Living Expense (ALE) Coverage | If your home is damaged to the extent that you’re temporarily unable to live in it, ALE coverage helps you to pay for the expense of having to live somewhere else while it’s being repaired. This is very common after floods.
Keep in mind that this financial support only applies to the costs which are above what you’d normally have to pay. You can read our full guide to ALE coverage to understand exactly what this means for you.
Remember, if the flood in your home was caused by something external, you’ll most likely have to have enhanced water coverage for ALE coverage to kick-in. |
Contents Coverage | Contents coverage applies to your possessions if they’re damaged. The amount you’re covered for is something you decide when you sign up for your tenant insurance policy.
You’ll often receive a lump sum in order to afford the cost of replacing items you’ll need in an emergency, with the rest of the contents insurance amount paid out when you return home, or find somewhere new to live permanently.
Sometimes, if you have a specific flood coverage amount, this will need to cover the total costs of your contents repairs and restoration, as well as their replacement. |
Landlord Insurance | Your landlord’s insurance policy won’t protect you financially, but it should pay for some of the cleanup costs – those which are tied specifically to the structure of the building itself.
So while it will pay for cleanup and repairs to the walls, floors, and structure of the unit, that coverage belongs to them, not you. Your belongings, liability, and additional living expenses are not protected under their policy. That’s what makes having tenant insurance so valuable for renters. |
We process a lot of claims at APOLLO – so we have a pretty good idea of where renters are feeling the effects of water damage and flooding the most.
Here’s where the most successful tenant insurance claims for water damage have been made in 2026 so far:
Halifax (NS)
Edmonton (AB)
Calgary (AB)
Toronto (ON)
Dartmouth (NS)
Vancouver
Ottawa (ON)
North York (ON)
Mississauga (ON)
Lower Sackville (NS)
Based on water damage claims on tenant insurance policies issued by APOLLO, Jan 1 2026, to May 29 2026
Even if your city isn’t mentioned, the reality is that anyone could experience a leak in their home which leads to a claim. We’ve processed hundreds of water damage claims across the first 5 months of 2026 alone. That’s why having a tenant insurance policy is so important to reduce the financial impact of a flooded apartment.
While it isn’t always possible to pre-empt a leaky pipe or flooding as the result of firefighting efforts, there are steps you can take to make sure you’re as prepared as possible for this kind of scenario.
Not all flooding or events which result in water damage are covered. The best way for you to know what does or doesn’t apply for you is to fully understand your tenant insurance policy. Consider things like what kind of additional coverage is available, how this might apply to you, the exact differences between damages caused by overland flooding, sewer backups and other causes of water damage, and whether or not you can update your policy during an active term.
If you want to take extra precaution, it could also be handy to create a full inventory of all your belongings. This will make it easier if a flood does happen to make a tenant insurance claim. It should also make it easier to work out how much contents coverage you need as part of your policy.
Your landlord can’t guarantee your home won’t flood. But they can take steps to reduce the chances of it happening. Before you sign any lease agreements, think about asking them relevant questions. Even if you’ve already moved in, it can still be useful to know more about flood history or prevention measures.
Quiz them on things like the flood history of both the surrounding area and the building itself, what caused any flooding which did occur in the building in the past, and past, ongoing, or planned measures to protect a building or unit from flood and water damage. It’s also useful to know exactly which flood prevention responsibilities fall to you, and which are your landlord’s.
When you rent, you have limited ability to make changes to your apartment. It’s the landlord’s responsibility to prep the building itself, but you can take steps inside your home to reduce the impact of flooding. Raise expensive belongings where possible by putting them on shelves or bookcases – which aren’t directly below other units’ sinks or bathrooms. Also try to keep appliances off the floor, and reach out to a landlord to ask about possibly installing water alarms.
Originally published August 21, 2023, updated May 29, 2026
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