Written by Stephen Dyck
Water damage is stressful, messy, and often expensive, but the good news is that your tenant insurance may cover it, depending on the cause. Here’s what renters need to know to stay protected.
Most renters insurance policies cover sudden and accidental water damage, like a burst pipe, washer overflow, or toilet flood, provided it wasn’t due to negligence.
Examples of typically covered scenarios:
A pipe bursts during a cold snap, flooding your living room
Your washing machine hose snaps mid-cycle
A toilet overflows because of a clog you didn’t cause
If you're covered, your tenant insurance may:
Pay to repair or replace damaged belongings (furniture, electronics, etc.), minus your deductible
Cover Additional Living Expenses (ALE) if your unit becomes unliveable. This can include hotel stays, takeout meals, and even pet boarding
Understanding exclusions is just as important:
Negligent or gradual damage: If you ignore a dripping pipe or delay reporting a leak, the insurer may deny your claim as negligence or wear-and-tear.
Flooding from natural events: Damage from rising rivers, storm surges, or heavy rain are typically excluded unless you buy separate flood coverage.
Sewer backups and sump pump failures: These require an endorsement not included in standard policies.
Mold from unaddressed water damage: Once a leak becomes mold, coverage often depends on whether it stemmed from a covered peril and was reported promptly.
Landlords are responsible for the structure, such as the walls, plumbing, flooring, etc. Your renters insurance covers:
Your personal property
ALE if you can’t live in your unit
Liability coverage if your actions cause damage to other units (e.g., flooding your neighbour)
Document everything promptly, as timestamped photos/videos of damage and leaks can be crucial for claims.
Notify your landlord and insurer immediately. Reporting delays can lead to denials.
Mitigate damage: shut off the water, move belongings, use towels. Insurers expect reasonable care.
Ask about endorsements: water-backup or sump-pump add-ons are relatively inexpensive and worth it if you live in a basement suite.
Consider flood insurance if you live in a flood-prone area. NFIP coverage typically has a 30-day waiting period.
A: Yes, as long as it wasn’t intentional and you act promptly to mitigate damage .
A: That’s your landlord’s responsibility; your policy only covers your belongings and ALE.
A: Not unless you purchased a specific back-up endorsement.
A: Yes, ALE, or Additional Living Expenses, can cover hotel and living costs if your home is uninhabitable due to a covered water event.
APOLLO is Canada’s leading provider of tenant insurance, designed specifically for renters and customizable to your lifestyle. Get your free quote in less than a minute and we’ll send your policy documents right to your inbox.
Originally published August 21, 2023, updated July 8, 2025
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