How To Update and Modify Your Policy with APOLLO’s Customer Portal

Your Insurance, Your Way

Welcome to APOLLO’s Customer Portal, the hub of flexibility and ease in insurance management. In this article, we’ll walk you through the simple steps of making effortless changes to your policy, ensuring that your coverage evolves with your needs.

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Step 1: Navigating the Dashboard

As you step into the world of APOLLO’s Customer Portal, you embark on a journey of policy management designed to cater to your evolving preferences with utmost ease. Your insurance experience is now at your fingertips.

Step 2: Address Update Made Easy

Need to relocate? Fear not, for transitioning your policy to your new abode while preserving your coverage and tranquility is a straightforward process.

Step 3: Initiating the Address Change

The art of seamlessly updating your address unfolds with a few clicks. Whether nestled within the left sidebar or right in the middle of the page, the “Change Address” option beckons you to make a change for the better.

Step 4: Embracing Simplicity

The process itself is designed to simplify your experience. Follow the intuitive steps to provide your new address details, and watch as your policy is updated seamlessly.

Step 5: Confirming the Change

With a triumphant click on “Finish Update Address,” your new address stands as a testament to your evolving life. A congratulatory note accompanies this achievement, and your inbox awaits the latest information.

Step 6: Cancellation Made Simple

In the event that the time comes to part ways with your policy, know that we understand. Your journey is unique, and we’re here to assist you at every turn.

Step 7: Initiating Cancellation

The “Cancel Policy” option, nestled within the left sidebar, is your gateway to a smooth cancellation process. A world of choices opens up, where you select a reason and a timeline.

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Step 8: Selecting the Farewell Date

Choose the date that best aligns with your coverage needs. In this example, let’s envision a farewell date of July 19, 2023.

Step 9: Understanding Refunds

Your financial comfort matters to us. If a refund is owed, rest assured it will find its way to the Visa card ending in 4242, the card on file.

Step 10: Illuminating the Refund Details

A breakdown of the refund grants you transparency into the financial aspect of this process. Clarity is a cornerstone of our commitment.

Step 11: Processing and Reflection

As the wheels of change turn, your refund is promptly processed. Within a span of 5-7 days, your statement will carry the reflection of this financial adjustment.

Your Insurance Journey, Elevated

Thank you for making APOLLO Insurance your choice for insurance management. Our commitment to seamless experiences and dedicated support remains unwavering. As you embrace the ability to update and modify your policy effortlessly, remember that our team stands ready to provide guidance and assistance.

Get Tenant Insurance in less than a minute

Get no-nonsense coverage that's the best value for your money. Purchase policies from your computer or phone, receive your documents instantly, and save when you buy online.

Get a free quote

4.7 rating