Written by Stephen Dyck
Certificates of insurance serve as proof that you hold an active renter’s insurance policy, detailing the coverage extents and the policy's effective dates. Let's look into the importance of these certificates and how to easily retrieve them from APOLLO's customer portal.
A renter's insurance certificate is not just a piece of paper. It's your financial safety net in a document. Here's why it's essential:
Proof of Insurance: It confirms to landlords and property managers that you have active tenant insurance, often a requirement before signing a lease.
Details of Coverage: The certificate outlines what is covered under your policy, including personal property, liability, and any additional living expenses if the rented space becomes uninhabitable.
Peace of Mind: It assures both you and the landlord that in the event of damage or theft, the insurance coverage will handle the costs, thus protecting your relationship and financial interests.
For landlords, a tenant’s renter’s insurance certificate minimizes their risks, ensuring that they won’t be held liable for accidents or damages that occur in their rental units. It also indicates that the tenant is responsible and takes property care seriously, which can be a deciding factor in competitive rental markets.
APOLLO Insurance makes it straightforward for its customers to access their renter’s insurance certificates through their efficient customer portal. Here's a step-by-step guide on how to retrieve your certificate in three easy steps:
Log in to the Customer Portal: Visit APOLLO’s website and log in to your Customer Portal. Simply enter the email address associated with your tenant insurance policy and we'll send you a secure one-time code that you can use to log in.
Navigate to Your Policy Details: Once logged in, go to the dashboard and select your active renter's insurance policy.
Request Certificate: Click on "Resend Documents" to have a copy of your Certificate of Insurance sent directly to your inbox.
APOLLO’s Customer Portal isn’t just for retrieving your renter’s insurance certificate—it also allows you to manage and modify your policy in other ways. Here are some of the key ways you can modify your policy using APOLLO’s online platform:
Increase or Adjust Coverage Limits: If you’ve recently purchased new electronics, furniture, or other valuable items, you can update your personal property coverage to ensure everything is adequately protected.
Add Additional Insureds: Need to include a roommate, spouse, or common-law partner on your policy? You can easily add additional insureds through the portal to ensure they’re covered.
Update Your Address: Moving to a new place? You can transfer your policy to a new address without having to cancel and repurchase a new policy. Just let us know your new address and your move-in date, and we'll transfer your policy over automatically.
APOLLO offers effortless tenant insurance designed to protect renters across Canada. Get your free quote in less than a minute and we’ll send your policy documents right to your inbox.
Originally published April 24, 2024, updated March 6, 2025
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