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    What to Do if Your Merchandise Gets Stolen

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    merchandise theft canada

    Wondering what to do if your business gets stolen from? Read our article to find out.

    It can be a devastating experience to discover that merchandise has been stolen from your business. Not only do you lose the valuable items, but it also puts your business reputation and finances at risk. Knowing what steps to take when your merchandise is stolen is critical for ensuring that you can mitigate the negative impacts and protect your business from future theft incidents. In this blog post, we will outline what to do if your merchandise is stolen from your business.


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    Understand the Legal Implications

    When merchandise has been stolen from your business, it is important to understand the legal implications of the situation. In many cases, the perpetrator may be subject to criminal prosecution and civil action from you or your company. It’s possible for additional parties such as store owners or manufacturers to be brought into a legal proceeding as well. It is important to research and understand local laws in order to determine what steps must be taken in the event of a theft. Additionally, consulting with an attorney can help provide you with information about your rights and any potential consequences that could result from suffering a theft.

    Contact Law Enforcement

    It’s essential to remember that theft is a crime and should be treated as such. Consider informing the proper authorities about any stolen merchandise. Depending on the severity of the incident, this could involve contacting the police and filing a report. Consider speaking to an attorney if you feel you may have legal recourse against those responsible for the merchandise theft.


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    Consider Taking Action Against the Thief

    If your business has been the victim of theft, it is important to consider whether taking some form of action against the perpetrator may be beneficial. This could involve filing a police report or even pursuing a civil lawsuit. It’s important to understand your legal obligations and rights in order to ensure that any actions taken are both legally sound and effective in seeking justice for the crime committed. Additionally, consulting with an attorney can help provide you with more information about what your options are in terms of taking legal action against the thief. Taking action can send a strong message that such behaviour will not be tolerated and isn’t accepted by your business.

    Secure Your Premises to Prevent Future Thefts

    It’s also important to learn from this experience and use the lessons to inform your future business practices. Take some time to reflect on what happened and identify any changes you can make to your business operations that could help prevent similar incidents from occurring in the future. Additionally, consider how you can create a culture of trust with both your employees and customers that encourages open communication when suspicious activities are noticed. By taking these steps, you’ll be better equipped to protect your merchandise in the future.


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    Review Insurance Policies and File Insurance Claims

    If your business has been stolen from, it is important to review any insurance policies that may be applicable. This could include business interruption or property coverage that could potentially provide some financial relief in the event of a loss. Filing an insurance claim as soon as possible after the incident can help ensure that all eligible expenses are covered. It’s also important to contact an attorney if you feel your insurance company isn’t honouring the terms of your policy. They can provide you with further guidance on how best to proceed in order to receive compensation for any losses incurred due to theft.

    APOLLO offers effortless business insurance that can help protect you from having to pay out of pocket to replace your merchandise. Get a free quote in less than five minutes and have your policy documents sent directly to your inbox.


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    Originally published March 14, 2023, updated October 10, 2023

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