APOLLO Recognized as a Top 5 Company in Newsweek's Canada's Best Customer Service 2027 Ranking
November 9, 2026 — APOLLO Insurance Agency Ltd. (APOLLO), one of Canada's leading digital insurance providers, has been named among Canada's top five companies for customer service in the Renters Insurance category of Newsweek's inaugural Canada's Best Customer Service 2027 ranking.
Presented by Newsweek and Statista, the ranking recognizes companies across Canada that deliver exceptional customer experiences. APOLLO placed second in the Renters Insurance category.
The recognition reflects APOLLO's approach to combining the convenience of digital insurance with personalized customer support. Customers can quote, purchase and manage their insurance online, with access to a dedicated customer experience team when they need additional assistance.
"Technology can make insurance faster and easier, but great customer service is ultimately about how we treat people," said Siham Alibux, Chief Customer Experience and Operations Officer at APOLLO. "Whether someone has a simple question or needs help navigating a difficult situation, we want every interaction to be clear, helpful and supportive. This recognition reflects the dedication of our team and the care they bring to supporting our customers every day."
The recognition adds to APOLLO's strong customer feedback, including a 4.7-star Google rating from more than 5,000 reviews.
Originally published November 9, 2026, updated November 9, 2026
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