Record details about the loss, including the time it occurred, what the damage was, the cause, and how to prevent further damage.
Easily submit your claim to APOLLO by sharing the details of the incident with us through our online Claims Submission form.
APOLLO will submit your info over to our insurance company adjusters to open the claim notice, and will remain involved.
Are you a broker? Please use the below link to complete our Loss Notice Form. Have your client’s details ready to help facilitate the receipt of a claim.
If your claim is an emergency that happens outside normal business hours (8AM to 5PM. ET, Monday to Friday), you can contact our partner, Maxwell Claims Services Ltd.
Call their Canadian toll-free, after-hours, claims-handling line at 1-800-658-8668 or by email at
For any general inquiries or non-emergency questions, please email email@example.com. Our claims administration team will endeavor to respond to your questions within two (2) business days.