Your web browser is one of the most important tools in your digital arsenal. Think of it as the vehicle you use to travel through the Internet.
You want that vehicle to be as safe, modern, and fast as possible, so that you can take full advantage of websites and apps. But unfortunately many people in the insurance industry are using an old jalopy known as Internet Explorer. This is a problem.
This edition of the One Small Step series is all about getting off of Internet Explorer. First the why, then the how.
When I’m talking with clients I see it all the time — a software plugin isn’t working, they can’t access their CRM properly, it’s slow, or something isn’t displaying correctly on their browser. That’s because some time ago, Microsoft stopped supporting that browser. You should stop using it. Take the five minutes to switch out your browser — it’s incredibly easy, and you’ll thank me.
The kicker is that even though Microsoft ended support, it doesn’t mean the software stops working, Microsoft simply stops releasing security updates and offering technical support. This is almost as bad, because all over the insurance industry professionals are using outdated, non-secure, poorly functioning versions of Internet Explorer.
Microsoft gives three reasons why business users need to update:
- Security: Without critical browser security updates, your PC may become vulnerable to harmful viruses, spyware, and other malicious software which can steal or damage your business data and information. We sell cyber insurance for a reason. There are numerous hacking cases which have been the result of software not being updated.
- Compliance: Businesses that are governed by regulatory obligations should conduct due diligence to assess whether they are still able to satisfy compliance requirements using unsupported software. Insurance is a compliance heaven.
- Lack of Independent Software Support: Many Independent Software Vendors no longer support older versions of Internet Explorer. For example, Office 365 takes advantage of modern web standards and runs best with the latest browser. There are so many companies in a similar boat who simply don’t build things to work with explorer because it is supposed to be dead.
It seems like everyone in the insurance industry is using it, but those are a few reasons why you should at the very least update, and ideally get rid of, the Internet Explorer web browser, and swap it with Google Chrome. Unlike upgrading your vehicle, it’s free (and easy).
Even better than updating: stop using it entirely. Google Chrome has over 67% market share for browser use which means — in addition to everything else we use Google for — it is effectively running the internet. I’ve been using it for a few years now, and found it to be a smoother, faster, and all around better experience than Explorer.
Follow Google’s tutorial here on how to get it. Once it’s installed, you can import your bookmarks and set it as your default browser.
Other useful links:
Still not convinced? I’m not the only one who thinks you should ditch Explorer